Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size in Altuzarra garments?
We use Italian sizing for most of our collections. Please refer to the comprehensive size guide located on each product page for specific measurements and conversions.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, it is processed immediately to ensure timely delivery. Please contact our client service team within 30 minutes of placement for any urgent changes.
Are your materials sustainably sourced?
Altuzarra is committed to responsible luxury. We work closely with artisanal suppliers in Italy and France to ensure our fabrics and production methods meet high ethical standards.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Duties and taxes are calculated at checkout for most international destinations.
How should I care for my Altuzarra knitwear?
We recommend professional dry cleaning for our luxury knits and tailored pieces to maintain the integrity of the delicate fibers and silhouettes.
Is a signature required for delivery?
To ensure the security of your high-value purchase, all Altuzarra shipments require a signature upon delivery.